Job Description

Job Description

Job Description

Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a part- time veterinary receptionist position.  This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills.   We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level.  A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long-term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required.   Wage based on experience.  Visit us at our website at to see what we are all about! Contact/send resume to Jessica Eastwood at jessica.eastwood@highlandsranchanimalhospital.com

Our clinic hours are Monday – Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed Holidays. Part time benefits after 3-month probation include:  uniform costs, sick pay, discounted veterinarian services.

Receptionist Job Responsibilities:

• Serves customers by greeting, welcoming, and directing them appropriately.
• Notifies veterinarian technicians of their arrival.
• Answering phone calls on a multi-line system professionally and efficiently.
• Scheduling appointments according to the guidelines for hospital flow.
• Ensure patient records are accurate and complete by verifying patient and client information and updating existing client files.
• Prepare and mail thank you and welcome cards.
• Collect client fees, credit card charges, handling cash.
• Explain and demonstrate product and answer questions concerning medications.
• Able to open and close down facility with minimal supervision.
• Contributes to team effort by accomplishing related results as needed.
• Preparing health certificates accurately, lab requests, euthanasia forms
• Handling and counting medications in a pharmacy setting

Receptionist Qualifications / Skills:

• Telephone Skills
• Verbal Communication
• Professionalism
• Customer Focus
• Organization
• Informing Others
• Handles Pressure
• Support Management

Education, Experience, and Licensing Requirements:

• High school diploma or equivalent
• Customer service experience
• Typing skills required
• Minimum 2 years’ experience as a receptionist, preferably in the medical or veterinarian field
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred, emails, general computer knowledge

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